We are proud of our reviews and our impact on our customers. Tru Air System has remained dedicated to customer satisfaction since day one. Read our reviews to see what our residential and commercial customers have to say about their experience with us for their HVAC solutions.
I was truly amazed with the awesome service I received from TRU AIR last week. The service tech was very prompt and communicated with me every step as to what I could expect. When I thought there would be a problem getting the part he came thru in just a couple hours instead of days. I am very pleased. Thank you TRU AIR!
Overall great experience. Lionel was very informative and thorough with his estimate. He gave us 3 options for the job and was available for questions prior to contracting the job. Jesse and Steven did everything expected and were also accommodating and informative. It was also nice to have Chuy stop by to introduce himself and offer his contact info for any concerns or issues. The system is operating well and is a huge improvement over our previous system.
TruAir was good to work with from the beginning. Initial contact to completion it was a pleasant experience. We were offered good quality products with excellent warranties and good prices. Installation was completed on the day they said it would be done. We are sitting in our nicely cool house thanks to TruAir. This was done during the pandemic and all members of the team wore masks at the house. From the estimator to the installation crew to the owner who came by day 1 to review the installation plan. Very considerate and professional. Final product was a neat, clean install. They removed the old system and cleaned up all debris. Overall a very pleasant experience.
The company provided good service, a good product, and they were flexible and attentive to our concerns and needs. They left the work area clean. The employees are knowledgeable, and they kept deadline promises. They were easy to work with. We highly recommend Tru Air System.
We've had two separate multi-head mini split systems installed in our home by TRU Air, one in the summer of 2020 and one in the spring of 2021and we are very pleased with both systems and installs. Lionel was the most professional estimator and system planner of the ten companies we received bids from and his plans for both systems have proved to be right on target for cooling (and heating, when needed) our unusual home. There were minor problems with one system after the install but the service response to fix the problems was attentive and took care of the issues. The company works hard to provide top quality products and to stand behind their work in the long term. Tim and Esteban who recently checked over our system to recharge refrigerant did an excellent job of making sure everything was working as specified. We have been happy to work with TRU Air and look forward to many more years of service.